Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Buying vs. building custom veterinary practice reporting and analytics

  During my early days at VetSuccess, I would speak with veterinary practice owners and managers on a regular basis about the nature of their Practice Information Management System (PIMS) reporting. Common language I heard included, “it takes me hours to pull the PIMS reports I actually want” or “sometimes I think I’m...Read More

4 ways data and practice reporting can help combat veterinary compassion fatigue and burnout

  As children, many of us dreamed of becoming veterinarians or working with animals in some way. If only we had known about the long hours, low salaries, the balance (or lack thereof) between practicing medicine and running a business, high staff turnover, and the difficult financial conversations that also affect a patient’s...Read More

AVMA Webinar Recap: Key veterinary industry trends and U.S. economic insights from April 2021 presentation

  You know that one friend you have who shares your same passion—maybe it’s cats, craft beer, or even pickleball? You get together and can talk for hours about your passion because they just get it. That’s what it’s like when the AVMA and VetSuccess come together for a webinar on veterinary industry...Read More

Survey says: Revenue—and competition—growing for animal hospitals, plus 4 key takeaways from IndeVets

  The forthcoming end of the pandemic is creating vast power shifts in animal health, as hospitals report seeing massive upswings in client demand and revenue—with a good deal of that new volume coming from competitors down the block. In a new survey by IndeVets of more than 100 animal hospitals, mostly clustered...Read More

Veterinary self-care quiz: How do you rank? Do you need “SHOTS” to feel better?

  My high school coach would say “That which doesn’t kill you, makes you stronger.” For those in the veterinary profession, that’s definitely not what you want to hear when your stress level has hit the stratosphere and your team needs your help with their issues. While consultants in the veterinary industry look...Read More

One year later: CVPM pens heartfelt wake-up call that all practice managers need to hear

  There is no doubt that the past 12 months have been life-altering for everyone and veterinary hospitals have been drastically affected. In some ways, it is hard to believe that it has already been a year since the COVID-19 crisis began, and in others, it feels like it’s been going for several...Read More

Veterinary cybersecurity checklist: Some practices only follow 1 or 2 of these 5 online protection guidelines; what about you?

  Just like with animals, there are certain cyber pests that are easy to get infected with and hard to get rid of. Thankfully, similar to veterinary medicine, an ounce of prevention is worth a pound of cure when it comes to keeping your business safe against the creepy-crawly threats of the internet—aka...Read More

Could your hospital use some relief? Let’s talk about relief veterinarians and techs

  Whether you are of the opinion that there is a nationwide shortage of veterinarians or not, we can all agree that animal hospitals are having difficulty filling positions. Some might argue that’s because there aren’t enough vets to fill the ever-growing list of job openings. Others believe that there are enough vets,...Read More

Veterinary inventory waste: 6 ways you can combat this pesky revenue killer

  After performing end-of-year inventory counts and adjustments, it can be eye-opening and gut-wrenching performing adjustment after adjustment to your inventory. As a brand-new inventory manager, I did a full inventory count for a practice that hadn’t counted anything in nine years. I remember adjusting item after item by thousands, if not tens...Read More

Dental nightmares only veterinary professionals could stomach: aka the importance of client education

  Warning: this post contains graphic images that, I promise you, only seasoned veterinary professionals can handle. If you’re not in veterinary medicine, don’t be a hero… walk away right now or, at the very least, skip the photos.   Now that we’ve gotten that disclaimer out of the way, I trust that...Read More