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Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Dental Compliance: Here’s How to Help Your Clients Say Yes to the Vet

  It’s common knowledge in the veterinary industry that periodontal disease is the most prevalent concern with dogs and cats today. In addition, the AVMA found that 20%-27% of canine patients have fractured teeth and up to 60% of feline patients have resorptive lesions.  Dental disease prevention and treatment is often a low...Read More

Financial Fitness: Manage Your Veterinary Practice for Profitability With Good Financial Hygiene

One of the most understated keys to profitability is good financial hygiene. In the same way that we have to take care of bodies personally, we must also take care of our businesses financially.     Financial fitness test Q. As a practice owner, what’s the difference between cash versus accrual accounting and how...Read More

Vet Tech Week: Top 5 Creative Ways to Honor Your Technicians

Being a vet tech is HARD.  They’re on their feet all day, dodging fecal matter, filling meds, placing catheters, and just about breaking their backs lifting dogs. Meanwhile, there’s no end to the amount of love, care, and support they provide pets. This is why fathers get a day, but vet techs get...Read More

The Ideal Veterinary Staffing Ratio Boils Down to This One Key Concept: Trust

Every staff member plays a critical role in hospital success, from kennel attendants to veterinarians. Considering that staffing costs are one of a hospital’s largest expenses, practice managers and owners need to make sure employees are being properly utilized - hence the quest for the ideal veterinary staffing ratio.  Rethinking the veterinary staffing...Read More

Are You Flirting With Fraud? Check Yourself With The Top 5 Financial Tips From a Forensic Accounting Perspective

Ready for some hard truth? According to an American Animal Hospital Association survey, 86% of employees had stolen from their veterinary clinic. While theft is a blatantly clear form of fraud, not all fraud is that obvious. You might be flirting with fraud right now and not even know it.  Fear not, below...Read More

Here’s Why Team Wellbeing Should Be Your New KPI (Yes, You Can Measure It!) – Q&A Interview Plus Case Study

Modern-day KPIs or key performance indicators have been widely used in business since the early 1900s. While the veterinary industry is no stranger to the standard KPIs like revenue and patient visits, it’s likely missing one of the most important KPIs: team wellbeing. “But it’s impossible to measure!” you say. Not according to...Read More

Loyalty Programs: What Starbucks Can Teach the Veterinary Industry – Grab Your Coffee and Read On

One question that frequently comes up on many veterinary discussion boards is, should we participate in a loyalty program for our hospital?  Let´s spend some time breaking down what a loyalty program is, why we should use one, and how we should structure it. Coffee aficionados rejoice! There’s much to be learned from...Read More

7 Ways to Absolutely Crush Your Client Acquisition Goals Without Draining Your Time or Money

You’re never too busy for more clients, right? That’s awesome if your practice is at capacity, but for most of us, we’re always searching for ways to grow our business through client acquisition. Acquiring new clients doesn’t have to be challenging – and it doesn’t have to be expensive either. Let’s dig into...Read More