Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

6 tips for developing a healthy and resilient environment within modern veterinary practices

  Compassion fatigue has had a center stage in our animal hospitals over the last decade. And, rightly so. The veterinary industry lands in the top five industries where compassion fatigue and suicide prevalence are on the radar. We are an industry of empathetic, caring individuals, who often may be giving from a...Read More

Veterinary technician tell-all: How to keep the lifeline of your practice happy and healthy

  The current state of veterinary medicine has changed rapidly since 2019 due to a worldwide pandemic, lockdowns, and mandates. To combat these challenges many veterinary practices had to change their approach in order to remain open and serve their customers. Like all businesses, especially those in healthcare, hiring and retaining staff members...Read More

U.S. economy creeping toward recession: What veterinary practices should keep an eye on

  Busy days, rising costs, price increases, staff shortages, and burnout—what a good time for veterinary practices! In reality, none of these factors have shifted much, if at all, in my New York practice but my overall outlook certainly has, along with the state of the U.S. economy. As a CVPM, part of...Read More

Veterinary KPIs: Why you should “run annual blood work” on your business

  Note: Dr. Erin Keiser co-wrote the following piece with her husband Stith Keiser.   I knew I would be on the receiving end of a little (okay, a lot) of skepticism as a new grad. Especially as an obviously young, not-from-around-here-girl, practicing in a rural part of Kentucky. In each exam room...Read More

Worth it: How to optimize laboratory services to strengthen your entire veterinary practice, save time, and boost revenue

  Laboratory services and diagnostics represent a critical component of veterinary care, often providing a clinical roadmap to help rule out differentials and guide treatment. However, the operational workflows behind laboratory testing are frequently overlooked. These inadvertent inefficiencies can limit team productivity and risk profit margins the practice relies on. Setting the lab...Read More

How to optimize your online presence in the eyes of Google and boost brand awareness for your veterinary practice

  The best way to get customers to come to your veterinary practice is to boost its visibility online. Most potential clients will be looking for a practice close to them, making local Search Engine Optimization (SEO) an effective tool. One of the most potent local SEO tools is Google Business Profile, formerly...Read More

5 best practices of resource management in veterinary practices

  Good resource management in veterinary practices is crucial for the organization’s profitability, quality of care, and staff retention. When we talk about resources in vet practices, the most significant challenge today is human capital.  Covid-19 exposed the veterinary workforce crisis and pushed practice managers to look for better and more creative ways...Read More

Data for your entire marketing journey: Quick Q&A with a top veterinary marketing consultant

  Successful veterinary marketing takes more than just a rusty old website from the ‘90s. Nowadays there are many sophisticated ways to market your veterinary practice and also track the impact of those efforts. To dig into this and the role data plays in veterinary marketing, we sat down with top veterinary marketing...Read More

8 examples of how artificial intelligence (AI) is being used in veterinary medicine

  As per a survey by Statista, the use of artificial intelligence (AI) in the healthcare industry was fully functional by 2021. Hence, the usage of artificial intelligence in veterinary medicine is growing across a range of applications such as imaging, disease predictions, cancer treatments, and radiology.  This article highlights various applications and...Read More