Bring lapsing patients back to your practice with RETRIEVER.

This revolutionary automated email program does all the work for you. You don’t need to lift a finger! RETRIEVER was developed and designed with some incredible input from our members, and successfully alpha and beta tested prior to launch in early 2017.

From our 2017 survey of practice managers and owners,  60.5% of respondents told us that lack of time is their single biggest challenge. RETRIEVER is unique in that it requires absolutely none of your time. There is no email design, set up or management on your end, unlike other programs. It’s completely seamless and maintenance free. We take care of testing subject lines, copy and images to maximize response rates and minimize your headaches!

And RETRIEVER works! After six months, practices participating in the RETRIEVER program have earned an average of $15.16  for every $1 spent on the program, with average revenues  of $4015.73 from “retrieved” patients.

Here’s what you’ll get with RETRIEVER:

  • A series of three professionally crafted and designed emails focusing on the importance of preventive care, automatically sent to lapsing patients. Emails will be sent to those who haven’t had a transaction in your practice for 14, 16 and 18 months.
  • A bold call-to-action to contact your practice for an appointment.
  • Polling functionality for those who do not make an appointment, to advise your practice on reasons why. This will enable your practice to update your records.
  • A monthly performance report that lets you see how many emails were sent on your behalf, how many patients were “retrieved” and what additional revenue your practice earned as part of your participation in the RETRIEVER program.
  • An ongoing commitment from the VetSuccess team to continuously test creative and copy to get the best results for your practice.

The RETRIEVER program is available to VetSuccess members ONLY at $39 a month.



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