Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Benchmarking: ACT vs ARP?

Watch as our CEO Martin Traub-Werner and Michelle Guercio-Winter, Education Development Specialist at Patterson Veterinary University, have a lively exchange on the topic of which practice metric is most relevant: ACT (Average Client Transaction) vs. ARP (Average Revenue per Patient). What's your view? Interested to learn more about which practice metrics should be...Read More

“Cat day” doubles new and reactivated patients seen by Ohio practice

It is common knowledge that most veterinary practices have more canine patients than feline patients. This is disheartening considering that according to various North American estimates, more cats are owned as pets than dogs. One of the constant challenges our industry faces is how to get cats into the practice for the important preventative care...Read More

Why practice metrics matter

Here's a short video with our CEO, Martin Traub Werner, and Dr. Clayton Mackay of MacKay Veterinary Consulting. Dr. MacKay is a very distinguished thought leader in our industry and a member of the VetSuccess Advisory Board. Martin and Dr. MacKay chat about the importance of practice metrics and which metrics really matter....Read More

A closer look at your professional services

At the heart of our practice business – the part we love so dearly – is the medicine. Right? So tracking your Professional Services data is one of the first things we veterinarians like to do. Finding and looking at these numbers is the first step. The second is taking a closer look...Read More