Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

In last week’s post, I shared the results of a survey we recently conducted among 112 practice managers and owners. If you read it, you may recall that our goal was to better understand the relationship you and your fellow veterinary professionals have with your data. You may also recall us sharing that...Read More

  In June 2017, we invited VetSuccess subscribers – specifically practice managers and owners – to complete a brief survey. Our goal was to get a sense of how you as industry professionals feel about your practice data, and learn how you’re using it to build a strong practice. Do you consider practice...Read More

The West Chester Veterinary Medical Center is a 24-hour General Practice and Emergency Hospital that provides after-hour medical, surgical and intensive care to small animals. In September 2016, Erica Brown, formerly the practice’s Client Relations Representative, assumed the role of Compliance Officer. As the title suggests, Erica’s responsibilities are related to helping clients...Read More

One of the best parts of being a data anthropologist is that you just never know what’s waiting for you out there in the wilds of Data Land. And so it was while reviewing our Patient Demographics chart from the Practice Overview Report that Will, our chief data scientist, let us in on...Read More

After lots of planning, strategizing, and idea sharing, we finally did it! The newest version of our Practice Overview Report (POR) officially launched in January. Those of you who have received it appreciated an updated, easier-to-read look, more data to help identify areas of opportunity to grow your practice, and benchmarks to see...Read More

Other suggestions for minimizing practice code debt Create one, inactivate three. Every time you add a code, try and inactivate three codes. (Note to self: every time I add something to my wardrobe I’m going to try take three items out!) Look at a 12-month Revenue-by-Code report and think about how to rationalize...Read More

Look at the Data Our team wanted to investigate this Practice Code Debt idea more empirically. We looked at 12-months of transaction data from more than 1700 practices. The average number of transaction codes (with revenue against them) is 956. That’s the average! That feels like a lot of transaction codes to try...Read More

I spend a fair share of time with software developers thinking about what we’re looking to accomplish on the business side and working with them to deliver it. Software developers have a helpful concept called Technical Debt. You can search for “technical debt” on Wikipedia. Technical debt is defined as: "a concept in...Read More

Feeling overwhelmed with all of the data in your practice management system? You’re not alone, and we are here to help! If you are a VetSuccess member, you are likely receiving four or more reports on a monthly or quarterly basis. Do you ever look at your reports and think, “There is so...Read More

It was a few weeks ago now that I had the distinct pleasure of riding sidecar alongside Sally Jackson, my dear friend, colleague, and our VetSuccess National Accounts Manager. Together with our pal David*, Key Account Manager for our industry partner Elanco, we formed a merry band of data revelry, seeking to spread...Read More