Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

4 Leadership Archetypes: Why Negative Data Gets Your Boss in a Tizzy and What You Can Do About It.

Do you know what your owner’s leadership archetype is? Read on to find out. If you’re in any sort of leadership position at your practice, there’s no doubt you’ve been the bearer of bad news to your owners at least once or twice. Even with a booming pet industry, there’s still the potential…

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The Power of Getting Team Buy-In – A Path Toward Boosting Productivity, Profitability and Staff Loyalty

I was driving home from a clinic earlier this week and heard on the radio that unemployment had reached an all-time low of about 3.7% nationally[1]. The AVMA has confirmed that it’s even lower in veterinary medicine at around 1.6%.[2] This means that most people who want to be employed, are. To most…

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Effective Staff Management: Using A Creative Meeting Format That Makes Your Whole Team More Productive, Inspired and Engaged

Effective staff management can be a little daunting at times. Let’s face it, the term is often associated with negative situations like HR issues, coworker conflict and a myriad of other unpleasant discussions and concerns. However, staff management does not need to have a negative association. In fact, effective staff management drives good…

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One Woman’s Journey: Taking a Year to Reflect, Rethink and Discover Her Authentic Self, Helped Her Craft a Life of Purpose and Deeper Love

Quitting was the easy part. It was the deciding to quit that almost killed me. When I announced that I was leaving a career that I honestly loved to take a one-year sabbatical, the translation quickly became “she’s quitting to care for her children”. That sounds logical. That makes sense in our culture….

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Why You Should Try Open-Book Management Starting Today, for the Financial Health of Your Practice

Open-book management is certainly not a new concept. In fact, it has been discussed since the nineties, but there are still many veterinary practice owners that are either not familiar with the term or extremely resistant to the idea. While it may sound a little “too open” to some people, there are actually…

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Read Your Way to Excellent Practice Leadership

President Harry Truman once said: “Not all readers are leaders, but all leaders are readers.” This truism doesn’t just apply to presidents, Fortune 500 CEOs, and other influencers — it applies to veterinary professionals, too. If you want to demonstrate excellent practice leadership, you need to make time to read. It’s that simple….

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4 Ways a Standard of Care Can Benefit Your Practice

Can a Standard of Care improve nearly EVERYTHING in your practice? Well, it may not fix that worn-out floor in your treatment room, but I believe Standards of Care can address a number of important management issues in veterinary practices. Let’s look at a few of them: 1. Your Standard of Care separates…

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Lighten Your Workload – 3 Steps to Help You Delegate Effectively

In a recent post written for the benefit of overworked practice managers, I shared four steps towards a more manageable workload. If you read this post, you may recall the Eisenhower Matrix – a tool that enables you to divide tasks and responsibilities (we’ll refer to these simply as tasks going forward) into…

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You Are a Skilled Veterinarian…What’s Next in Your Career?

I vividly remember the conclusion of my academic career. I was in a room, participating in a rounds discussion with nine classmates when we were dismissed. As my classmates jumped and hooted with glee, I stayed seated. I recall thinking that I was going to miss the academic rigor and structure I had been…

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Growing Leaders in Your Practice: What is a Leader?

Who are the leaders in your practice? While facilitating a leadership workshop, I asked “Who are the leaders in your practice?”. This question stimulated some robust discussion. While some groups discussed the positions in their organizational leadership chart, one thoughtful response was “Everyone is a leader in my practice”. I asked this practice…

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