Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management
When you look at the overall numbers for 2020 you might be lulled into thinking it was a fairly normal year for the veterinary industry. But those grinding away in practices across the country and those of us analyzing the data know better; 2020 was anything but ordinary thanks to the COVID-19...Read More
After the particularly challenging and unprecedented year that was 2020, I know I’m not alone in welcoming 2021 with open arms. Between the global pandemic, racial injustices, and a heated presidential election, 2020 has left most of us exhausted and overwhelmed. This is especially true for veterinary professionals who were busier than...Read More
We’ve all had to pivot this year due to COVID-19 and the VHMA 2020 Annual Meeting & Conference is no exception. This year’s conference seamlessly shifted from your typical in-person event to an online, virtual experience spanning nearly the full month of September. Attendees had around 18 sessions to choose from and,...Read More
Years and years ago, when I first began my journey in veterinary medicine, managing inventory was more of an afterthought and focused on product replenishment rather than maintaining a critical operation, a business inside of a business. I vividly recall my practice manager scouring through every item in the practice and diligently...Read More
One of the best things about math, specifically data analysis, is its ability to tease out truth from speculation. There are a lot of schools of thought on the best way to increase veterinary revenue, with Average Client Transaction (ACT) historically reigning supreme across the industry. Well, thanks to a new statistical model,...Read More
1. Develop a Plan Across the globe, we’re seeing a clear need for practices to set a COVID-19 operation plan. This isn’t business as usual and many practices are adjusting procedures and responding quickly to the shifting environment. We’re seeing practices implement the following measures: Curbside service & vehicle waiting roomPractices...Read More
Sometime in the early 2000’s, veterinary practice consultants began advising that veterinarians could increase their dental compliance and keep busy during the slowest month of the year if they offered a discount during one month… alas, the concept of “National Pet Dental Health Month” was born. I’ll be honest, it seemed like...Read More
Happy New Year friends! We’re welcoming in the new roaring ‘20s by taking a look back at the best of 2019. This past year was a time of incredible growth for us here at VetSuccess and we hope that you and your practice experienced the same. To build upon that growth, let’s...Read More
It’s no secret that the coding of transactions in our industry is a bit of a mess. Over time, practices have built their own systems for keeping track of the services they perform and the products they sell using unique codes in their PIMS (practice information management system). Any reader of this blog...Read More
There’s a lot of talk again in our industry about the uses of veterinary data. I’ve spent many many hours on this topic over the last eight years and a disproportionate number of them over the last several weeks. I’d like to share my framework for understanding the use of data in our...Read More
