Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Do our clients value the things we think they value?

Published with permission of Wendy Hauser, DVM, Peak Veterinary Consulting Perspective, as defined in Cambridge Dictionary Online[1] is a particular way of considering something. When we attempt to answer the question “Do our clients value the things we think they value?”, perspective becomes critically important. Take for example the 2015 Banfield State of Pet Health...Read More