Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Why Compliance Is A 5-Letter Word—And How it Tells the Story of How Well Your Practice is Doing at Protecting Patients

We hear the word ‘compliance’ all the time; we’ve been hearing it for thirty years. In fact, we hear it so much it often becomes just a bit of white noise. I mean, really, we talk to every single pet parent about heartworm prevention and flea control. We sell TONS of product and our drug reps…

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Case Study: How Improving Parasiticide Compliance by Just 8% Helped This Practice Generate an Additional $122,000 in Annual Revenue

There’s no arguing that people are resistant to change and that making changes in veterinary practices can be extremely difficult. Sometimes, you might feel like despite your best efforts you just can’t make any headway. At first glance, even the data can make you feel like you’re a failure. BUT…are we looking at…

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Not every veterinary practice solution is statistically proven. This one is.

Puppies and kittens. They’re simply the best. There’s only one thing nearly as great as puppies and kittens and that’s statistics. I know statistics aren’t as cute but they let us make and test our hypotheses so that we can be confident the results we’re seeing aren’t random; in other words, we can repeat…

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Elevate Your Level of Care: Tips for Getting Your Team on Board with Compliance Metrics

It takes a village to raise a child. If you’re a practice owner like me, your practice is your child (or at least one of them!). As hospital owners, we’ve honed the skills necessary to run a hospital and assumed not only the financial risk of owning a practice, but also the emotional…

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Dr. Stacee Santi and Brenda Tassava, CVPM, Discuss Preventive Care

Practice management consultant Brenda Tassava, CVPM, and Dr. Stacee Santi, medical director of Riverview Animal Hospital in Durango, Colorado, share their thoughts on the state of preventive and wellness care. They discuss the challenges practices face in measuring how they’re doing with preventive care, and ideas for making and tracking improvements. Interested to…

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