Beyond the Numbers Blog Thoughts & Advice on Veterinary Practice Management

Finally, a better way: How to stop guessing and start tracking veterinary patient compliance

  With the increase in client demand for veterinary care, plus industry-wide staffing challenges in 2021, your practice is likely busier than ever. As we begin to close out this year and plan for the next, it's the perfect time to take a step back and evaluate patient compliance in your practice. You're...Read More

Dental compliance: Here’s how to help your clients say yes to the vet

  It’s common knowledge in the veterinary industry that periodontal disease is the most prevalent concern with dogs and cats today. In addition, the AVMA found that 20%-27% of canine patients have fractured teeth and up to 60% of feline patients have resorptive lesions.  Dental disease prevention and treatment is often a low...Read More

Why compliance is a 5-letter word—and how it tells the story of how well your practice is doing at protecting patients

We hear the word ‘compliance’ all the time; we’ve been hearing it for thirty years. In fact, we hear it so much it often becomes just a bit of white noise. I mean, really, we talk to every single pet parent about heartworm prevention and flea control. We sell TONS of product and our drug reps...Read More

Case study: How improving parasiticide compliance by just 8% helped this practice generate an additional $122,000 in annual revenue

There’s no arguing that people are resistant to change and that making changes in veterinary practices can be extremely difficult. Sometimes, you might feel like despite your best efforts you just can’t make any headway. At first glance, even the data can make you feel like you’re a failure. BUT…are we looking at...Read More

Elevate your level of care: Tips for getting your team on board with compliance metrics

It takes a village to raise a child. If you’re a practice owner like me, your practice is your child (or at least one of them!). As hospital owners, we’ve honed the skills necessary to run a hospital and assumed not only the financial risk of owning a practice, but also the emotional...Read More

Dr. Stacee Santi and Brenda Tassava, CVPM, discuss preventive care

Practice management consultant Brenda Tassava, CVPM, and Dr. Stacee Santi, medical director of Riverview Animal Hospital in Durango, Colorado, share their thoughts on the state of preventive and wellness care. They discuss the challenges practices face in measuring how they're doing with preventive care, and ideas for making and tracking improvements. Interested to...Read More